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How m7 jayatogel Handles Your Personal Data

At m7 jayatogel, your personal data belongs to you — we collect only what we need to run your account securely and process your deposits and withdrawals via…

Data collected at account creation onlyEncrypted storage on our serversDANA, OVO, GoPay & QRIS transaction records protectedYou can request your data anytimeRetention period clearly stated

Explore Lobby Read FAQ

What Data We Collect and Why

m7 jayatogel Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we record your name, email address, phone number and the payment method you use — whether that is DANA, OVO, GoPay or QRIS. We also log device identifiers, session timestamps and IP addresses to keep your account safe from

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unauthorised access. Financial transaction records, including deposit amounts and withdrawal confirmations, are stored for audit purposes. We do not sell your data to third parties. Access to your personal information inside Indonesia depends on local law, and we apply the same standard to any cross-border data
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transfers. You may update or delete your account data by submitting a written request to our privacy team at any time.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how your data is handled, want to correct a piece of information on your account, or need to request a full data export, our privacy support…

Live Chat Connect with our privacy support agents directly through the live chat window on this site. Available every day from 08:00 to 23:00 WIB for account data queries and correction requests.

Email Privacy Request Send your data access, correction or deletion request to our dedicated privacy inbox. We acknowledge every email within 24 hours and resolve the request within 48 hours on business days.

In-Account Help Centre Log into your m7 jayatogel account, navigate to Settings, then select Privacy & Data. You can download a summary of your stored data or submit a deletion request without leaving the page.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We have put six specific practices in place so your data stays accurate, accessible only to you, and removed when you no longer need an account with us.

Encryption at Rest and in Transit

All personal and financial data is encrypted using AES-256 at rest and TLS 1.3 in transit. This applies to every deposit confirmation from DANA, OVO, GoPay and QRIS — nothing travels in plain text.

Cookie Policy and Consent

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences via the consent panel that appears on your first visit, or in your browser settings at any time.

Account Access Controls

Your account is protected by password authentication and optional two-factor verification sent to your registered phone number. We log every login attempt and notify you by email if an unfamiliar device accesses your account.

Data Retention Schedule

Transaction records tied to DANA, OVO, GoPay or QRIS are retained for 12 months from the date of the transaction. Account profile data is held for as long as your account is active, then deleted within 30 days of a confirmed closure request.

Who Can See Your Data

Only our fraud-prevention and payments teams can view transaction-level data, and only when a dispute is open. No marketing partner, affiliate or third-party advertiser has access to your personal account details.

How to Request Changes

Send your full name and registered email to our privacy inbox or use the in-account Settings path. We verify your identity first, then action the correction or deletion within 48 hours — where local law permits the request type.

Your Privacy Questions, Answered Clearly

The questions below are the ones we receive most often from our account holders across Indonesia about how their personal data is collected, stored and deleted. If your question is not covered here, reach out via live chat or email and our privacy team will respond within 48 hours.

We collect your name, email address, phone number and preferred payment method — DANA, OVO, GoPay or QRIS. We also record your device identifier and IP address to protect your account from unauthorised login attempts.

We do not sell your data. We share transaction records only with the payment processors — DANA, OVO, GoPay, QRIS — that handle your deposits and withdrawals, and only the minimum data required to complete each transaction.

Transaction records are kept for 12 months from the date of each deposit or withdrawal. After that period, financial logs are permanently deleted unless a dispute is open, in which case we retain them until the dispute is resolved.

Yes. Log into your account, go to Settings and select Privacy & Data, then choose Export My Data. You will receive a downloadable file within 48 hours. Availability of certain data types depends on local law.

Submit a deletion request via live chat or email with your registered name and email. We verify your identity, close the account and delete profile data within 30 days. Where local law requires retention of financial records, those are kept separately until the legal period expires.

We use session cookies to maintain your login, and analytics cookies to measure page performance. You can switch off non-essential cookies at any time through the consent panel or your browser settings — session cookies are required for the account to function.

Contact our privacy team directly via the dedicated email inbox or through live chat between 08:00 and 23:00 WIB. We acknowledge every complaint within 24 hours and aim to resolve it within 48 hours, subject to the complexity of your case.

How m7 jayatogel Handles Your Personal Data

Reach Our Privacy Team Directly

Data Handling, Cookies and Account Security

Encryption at Rest and in Transit

Cookie Policy and Consent

Account Access Controls

Data Retention Schedule

Who Can See Your Data

How to Request Changes

Your Privacy Questions, Answered Clearly

01 What personal data does m7 jayatogel collect when I open an account?

02 Does m7 jayatogel share my data with third parties?

03 How long does m7 jayatogel keep my transaction history?

04 Can I request a copy of all the data you hold about me?

05 How do I delete my account and personal data?

06 What cookies does m7 jayatogel use and can I turn them off?

07 Who do I contact if I think my privacy rights have been violated?

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